Payment Policy for Torasopic

Effective Date: January 7, 2025

At Torasopic, we strive to provide a seamless and secure shopping experience for our customers. Our Payment Policy outlines the payment methods, security practices, and conditions under which we accept payments for products purchased on our website.

1. Payment Methods

We accept the following forms of payment for orders placed on our website:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: You can securely pay through your PayPal account.
  • Other Payment Options: We may also accept other payment methods, including digital wallets or alternative services, if specified during checkout.

2. Payment Authorization

  • Authorization: When you place an order, we will authorize your payment method. This authorization checks the validity of your payment and ensures sufficient funds are available to process the transaction.
  • Pre-authorization Hold: If using a credit or debit card, a pre-authorization hold may be placed on your account. This is not a charge but a temporary hold to verify that the payment method is valid.
  • Order Confirmation: Once payment is successfully processed, you will receive an order confirmation email. This confirms that we have received and accepted your order.

3. Security

At Torasopic, we prioritize the security of your personal and payment information. We use SSL encryption to ensure that all data exchanged during the checkout process is protected. Payment processing is handled through secure third-party gateways (e.g., PayPal, Stripe) that comply with industry standards for security and privacy.

4. Pricing and Charges

  • Product Prices: Prices for products are listed in U.S. dollars and may change at any time without prior notice. The price of the item at the time of your order will be honored.
  • Sales Tax: Sales tax will be applied to your order based on the shipping address, in accordance with applicable state and local tax laws. This will be displayed at checkout.
  • Shipping and Handling: Shipping fees will be calculated based on the weight, size, and delivery location of your order. The total cost for shipping and handling will be displayed during checkout.

5. Order Cancellation

  • Before Shipment: If you wish to cancel your order, you can do so before it has been processed and shipped. To request a cancellation, contact us as soon as possible at info@torasopic.com. We will do our best to accommodate your request.
  • After Shipment: Once your order has been shipped, it cannot be canceled. Please refer to our Refund and Returns Policy for information on returns or exchanges.

6. Payment Failures

If your payment is declined or fails, we will notify you immediately. You will have the opportunity to update your payment information and retry the payment process. Your order will not be processed until payment is successfully authorized.

7. Fraud Prevention

Torasopic reserves the right to verify the validity of any transaction before processing an order. We may ask for additional verification information to prevent fraud, such as:

  • Billing address verification
  • Confirmation of payment method ownership

In the event of suspected fraud or unauthorized use of payment methods, Torasopic reserves the right to cancel or block the order.

8. Refunds

  • Refund Process: In the event of a return, refund, or canceled order, your payment will be refunded to the original payment method. Refunds may take 5-10 business days to reflect in your account, depending on the payment processor or bank.
  • Partial Refunds: If only part of your order is returned, a partial refund will be issued for the returned items, excluding shipping and handling fees unless otherwise specified.

9. Billing Information

By placing an order, you agree to provide accurate billing information, including your name, address, email, phone number, and payment details. It is your responsibility to ensure that this information is correct to avoid issues with payment processing.

10. Contact Us

If you have any questions or issues related to payment, please contact our customer service team:

By purchasing from Torasopic, you agree to the terms outlined in this Payment Policy. We are committed to ensuring your shopping experience is safe, secure, and convenient. Thank you for choosing Torasopic for your gourmet food needs!