Sales Policy for Torasopic

Effective Date: January 7, 2025

At Torasopic, we are committed to providing our customers with the highest quality gourmet foods and exceptional service. Our Sales Policy outlines the terms and conditions that govern the sale of our products to ensure a smooth and transparent shopping experience.

1. Order Acceptance and Processing

  • Order Confirmation: When you place an order on our website, you will receive an order confirmation email with the details of your purchase. This email confirms that we have received your order.
  • Order Processing: Orders are processed on business days (Monday to Friday, excluding holidays). Once your order is processed, you will receive a shipping confirmation email with tracking details.
  • Right to Refuse Orders: We reserve the right to refuse or cancel any order at our discretion, including but not limited to instances where the product is out of stock, payment issues, or errors in pricing. If an order is canceled after payment has been processed, you will receive a full refund.

2. Pricing and Payment

  • Pricing: All prices listed on the website are in U.S. dollars and exclude taxes, shipping, and handling fees unless stated otherwise. Prices may change at any time without prior notice, but the price applicable to your order will be the price at the time of purchase.
  • Payment Methods: We accept various forms of payment, including major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. Payment is required at the time of purchase. All payment information is securely processed through third-party payment gateways.

3. Sales Tax

Sales tax will be applied to orders based on your shipping address, in accordance with local and state tax laws. The applicable tax amount will be calculated during checkout and included in your total order amount.

4. Shipping and Delivery

  • Shipping Rates: Shipping costs will vary depending on the size, weight, and delivery location of your order. Shipping fees will be calculated at checkout.
  • Delivery Times: Delivery times vary depending on the shipping method chosen and your location. Please refer to our Shipping Policy for more information about estimated delivery times and available shipping options.
  • Shipping Address: Please ensure that the shipping address provided is correct. We are not responsible for orders lost or delayed due to incorrect or incomplete address information.

5. Order Modifications and Cancellations

  • Modifications: Once your order is processed and shipped, it cannot be modified. If you need to make changes to your order, please contact us immediately. We will make every effort to accommodate your request if the order has not been processed yet.
  • Cancellations: Orders can be canceled within 1 hour of placement if they have not been processed. Please contact our customer service team at info@torasopic.com for assistance with cancellations.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for information on how to return items and obtain refunds. Our policy allows for returns on most products within 30 days of receipt, provided they are in unused and unopened condition. Certain items, such as perishable goods, may not be eligible for return.

7. Discounts and Promotions

  • Discounts: From time to time, we may offer promotional codes or sales. These discounts are valid only for the duration of the promotion and may have specific terms and conditions. Discounts cannot be applied to past orders or combined with other offers unless stated otherwise.
  • Gift Cards: Gift cards are available for purchase and can be used as payment for future orders. They are non-transferable, non-refundable, and cannot be redeemed for cash.

8. Limitation of Liability

In no event shall Torasopic be liable for any indirect, incidental, or consequential damages arising from the sale of products or the use of our website. Our liability is limited to the total amount paid for the products purchased from Torasopic.

9. Customer Service

If you have any questions or concerns regarding your order or our sales policy, please don’t hesitate to contact our customer service team:

By making a purchase on our website, you agree to the terms and conditions outlined in this Sales Policy. We are committed to providing you with excellent products and services and look forward to serving you.